What is the difference between Waterdrop and traditional RO systems?
What is the ratio of pure water to wastewater?
The ratio of pure water to wastewater is 2:1. This means that for every 2 cups of pure water you get, only 1 cup of wastewater
is produced, which is much better than conventional RO systems.
What's new about the Waterdrop G3P600 RO water filter system?
The RO system offers a faster water flow rate (600 gallons per day) and can filter a cup of water in about 8 seconds. Compared to
traditional RO systems, the Waterdrop RO system has a low wastewater ratio of 2:1. Save more money on your water bills
What is a reverse osmosis water system?
Reverse osmosis (RO) is a water treatment process that uses a partially permeable membrane to remove contaminants from drinking water.
Reverse osmosis uses applied pressure to overcome osmotic pressure, a colligative property caused by
chemical potential differences of the solvent, a thermodynamic parameter. The result is that the dissolved material on
the pressure side of the membrane and the pure water can pass to the other side. To be “selective”, this membrane should
do not allow large molecules or ions to pass through the pores, but only allow filtered, clean water to pass through unhindered.
How does a reverse osmosis system work?
A reverse osmosis system reduces sediment and chlorine from the water with a pre-filter before forcing the water through a semi-permeable membrane,
to reduce dissolved solids. After the water leaves the RO membrane, it passes through a post-filter to filter the drinking water,
before it reaches the tap
Does the reverse osmosis water system produce wastewater?
All RO systems produce concentrated water to remove contaminants. Compared to traditional RO water purifiers, the
Waterdrop RO system uses less concentrated water and saves 300% more water. You can use the concentrated water for mopping the floor,
Washing your car, doing laundry, etc.
What contaminants can the Waterdrop reverse osmosis water filter system remove?
The Waterdrop reverse osmosis water filter system uses advanced composite filter technology. It cleverly utilizes the properties of various
filter materials and combines them to achieve better filtration. The composite filter can capture most harmful contaminants:
• TDS, chlorine, taste and odor, chloramines, limescale, turbidity.
• Carcinogens: Chromium (hexavalent), Chromium (trivalent), Cadmium and cadmium compounds, Iron oxide.
• Heavy metals: lead, mercury, barium, copper, radium 226/228, aluminum.
• Microorganic contaminants: cysts.
• Inorganic pollutants: arsenic and inorganic arsenic compounds, fluoride.
• Organic pollutants: asbestos, benzene, formaldehyde, trichloromethane, chlordane, PFOA & PFOS, etc.
Does the Waterdrop reverse osmosis water filter system require electricity?
The RO system has a pump that requires electricity to maintain a rapid water flow rate.
How to install a reverse osmosis system?
Waterdrop RO systems are designed for DIY installation. You can install the system in 30 minutes. Just follow the
User manual and instructional videos or contact us via email, phone or live chat. This video explains how to use the Waterdrop
RO system installed.
How often do I need to change the RO filter?
G3: CF filter has a lifespan of 6 months; CB filter has a lifespan of 1 year; RO filter has a lifespan of 2 years.
The Waterdrop G3 reverse osmosis system features a smart faucet and filter life indicators that remind you to change the filter.
change.
Does the reverse osmosis system make a lot of noise?
The noise level does not exceed 65 dB, which is a comfortable level for everyday use (65 dB was measured under standardized laboratory conditions
where the inlet water pressure is between 14.5 psi and 87 psi). A loud noise can be caused by:
a. The system is not on a level surface. Make sure the system is level and not wobbling.
b. The system is placed directly against a cabinet. Do not place the system against the cabinet. The system may vibrate when it is in operation.
c. The water pressure is unstable. Check and confirm that the water pressure is between 14.5 psi and 87 psi. The noise will be quieter if
the water pressure is stable.
Do you have to turn off the water when changing the filters?
The water source and power supply do not need to be turned off when the filters need to be changed. The filters can be directly
replaced and reinstalled. The RO system can be used normally after resetting and completing the flushing process.
Does the RO system remove coliform bacteria and other parasites?
Our RO system uses reverse osmosis filtration technology with a filtration accuracy of 0.0001 µm, and the system can handle most
Effectively reduce contaminants, including E. coli and other parasites.
Does this system eliminate or remove atrazine?
Through the RO membrane (filtration accuracy: 0.0001 µm), this system can reduce atrazine from the source water. In addition, the
The G3's composite filters also reduce chlorine, fluoride and heavy metals, providing you with fresh and tasty water.
Does this RO water system remove arsenic?
Through the RO membrane (filtration accuracy: 0.0001 µm), this product can efficiently reduce arsenic from the source water. The membrane has
microscopic pores that are specifically dimensioned to allow hydrogen molecules to pass through while blocking larger inorganic molecules such as lead,
retain iron, chromium and arsenic.
Is this reverse osmosis water filter system suitable for well water?
We do not recommend using well water as a source for our RO systems. The reasons are as follows:
Large particles Compared to
Unlike municipal tap water, well water is rich in large particles that can easily clog filters and significantly shorten their lifespan.
Please note that even if you have added a pre-filter system, the filters will need to be replaced more frequently.
composition
Well water has a very complicated composition, and some components (besides the large particles) can cause the filter or
the internal valve becomes clogged and the normal performance of the RO system is affected.
Water pressure The well water may possibly exceed the
RO system (at least 14.5 psi). In addition, the water pressure after passing through pre-filter systems will continue to
sink.
Do you need to have an outlet under the sink to operate this?
As a standard device, this product must be plugged into an electrical outlet to function normally.
Does this RO system require a nearby drain line for disposal?
Yes, this model requires a drain pipe nearby to drain the waste water. We provide an adjustable drain support to
connect the RO system's waste pipe to your drain pipe.
How much space is required between the RO unit and the cabinet?
To avoid vibrations that may affect the user experience, please ensure that a distance of about 1 inch (approx. 2.5 cm)
between the RO system and the cabinet. The size of the RO filtration system is 18.11" × 5.67" × 17.72", excluding storage tank. It
is very narrow and takes up very little space.
Is this RO water system already NSF certified?
The Waterdrop G3P600 reverse osmosis system is certified to NSF/ANSI 58 for TDS reduction and NSF/ANSI 372 for lead-free materials
certified. For more information, see the WD-G3P600 RO System test results.
Is the water connection hose 1/4" or 3/8"?
Inlet hose: 3/8", Outlet hose (for connection to the RO faucet): 1/4", Inlet adapter: compatible with 3/8" and 1/2" water lines.
Can I buy the accessory kit to connect my refrigerator immediately?
Yes, the user manual explains how to connect the Waterdrop system to your refrigerator using parts that you can find in a
The outlet of the Waterdrop to the faucet is 1/4" hose. If your refrigerator has a 1/4" inlet, you only need a
1/4" quick connect T-adapter and the hose that you run to your refrigerator – these can be found online or at your local hardware store. If
If your refrigerator has a 3/8" inlet like mine, you will also need to add a 1/4" to 3/8" adapter to the line between the T-adapter and the
refrigerator. This will not affect the performance of the Waterdrop system.
Is this reverse osmosis water system BPA free?
Please note that our RO system is BPA free.
Will this reduce or remove the salt in the water from my water softener?
Although this model can reduce 90% of calcium ions and salt from the water with a filtration accuracy of 0.0001 μm, the
The remaining salt added by the water softener can still affect the taste of the water. Therefore, we do not recommend using the RO system after
a salt-based water softener as the taste may be affected.
What is the minimum water pressure to operate this appliance?
The nominal water pressure of the device is 14.5-87 psi. It can work properly within this range.
What size hole do I need to drill to install the faucet in my sink?
It is recommended to drill a hole of 1". If your countertop has a reserved hole for the soap dispenser, you can
directly to install the RO faucet. In addition, we have put a sticker in the package to serve as a reference when drilling the hole
can be used.
How often do reverse osmosis filters need to be replaced?
The service life of the filter element of our device depends on two factors: the operating time and the amount of pure water produced after filtration.
water. As soon as one of these values reaches the upper limit, the filter must be replaced. The first filter element of the first stage is
recommended to be replaced every 6 months or after filtering 550 gallons of pure water. The second stage RO element should be replaced every 24
months or after filtering 2200 gallons of pure water. The third stage carbon tube filter element should be replaced every 12
months or after filtering 1100 gallons of pure water. Due to the varying water quality and water consumption
The actual replacement time of the filter element is variable in every household. The actual usage situation is decisive. If the
When the filter element needs to be replaced, this is indicated by a color change of the warning light on the device and the lamp ring on the faucet. You can
Replace the filter very conveniently according to this display.
Can the system be connected to a UV water sterilizer?
Yes, it can be connected to a UV water sterilizer, and it needs an additional power outlet (the UV water sterilizer needs
additional power).
How often does the membrane need to be changed?
The RO membrane filter must be changed every 24 months or after 2200 gallons.
Can the system be connected to the refrigerator so that the ice is also filtered?
Generally, the RO system can be connected to your refrigerator. After completing the online registration, you can select the accessory kit that
Helps you connect the RO system to your refrigerator/ice maker. Since different refrigerators/ice makers have different
If you have different water pressure requirements, it is not possible for our RO system to meet all requirements. A connection under unsuitable
Conditions can cause numerous problems including but not limited to: slow ice making, frequent on/off cycling, etc.
Therefore, it is NOT recommended to connect the RO system to your refrigerator/ice maker.
Does this reverse osmosis water system prevent the growth of bacteria in the filter?
Please be assured that the RO membrane (filtration accuracy 0.0001 μm) can effectively remove bacteria and viruses whose diameter is larger than 0.0001 μm.
from the spring water.
What is the ratio of wastewater to filtered water?
The ratio of wastewater to filtered water is 1:1, which is much higher than conventional RO systems.
Can I use my own faucet?
I'm sorry, but the brushed nickel faucet is currently the only option available.
You can make your own RO faucet with
our product, but not a normal faucet for tap water.
There are a few things you should know before purchasing:
First
Firstly, our faucet is equipped with a filter life indicator that allows you to easily monitor the life of the filters. If
If you choose not to use our original faucet, this feature will not be available.
Secondly, your RO faucet should
can be connected to the system's outlet hose, which has a diameter of 1/4"".
In addition, it should have a “quick connection”
please click here.
OR, it should come with an accessory kit that allows you to connect the faucet with the open
end of our outlet hose. Please click here to see an example for reference.
If the faucet has one of these
requirements, you must purchase an appropriate adapter to connect to the device.
What does the ratio of pure water to wastewater mean?
The reverse osmosis water filter is based on a semi-permeable membrane to filter impurities from drinking water. When the tap water passes through
When the RO membrane is pressed, pure water and waste water are produced. The ratio of pure water to waste water is called the waste water ratio.
A 1:1 wastewater ratio means that 1 gallon of water is wasted for every 1 gallon of water purified, and a 2:1 wastewater ratio
means that 1 gallon of water is wasted for every 2 gallons of purified water. The higher the wastewater ratio, the less wastewater is
produced during the filtration process. During the use of the RO water filter, the actual ratio may vary depending on the water quality, pH value,
Pressure and temperature may be lower than specified.
Is the G3P600 RO replacement filter suitable for the G3 RO system?
We do not recommend using the G3P600 RO replacement filter for the G3 RO system. Using an inappropriate filter may affect the performance of the
device.
